Privacy Policy
Mokashi Nursing Home ("we," "us," "our") is committed to protecting the privacy of visitors to our website, mokashinursinghome.com, and of our patients. This policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you give us directly: When you use our contact form or call us, we may collect your name, phone number, email address, and the content of your message or enquiry.
Information collected automatically: Like most websites, we automatically collect certain technical information when you visit — such as your IP address, browser type, device type, pages viewed, and time spent on the site — through cookies and analytics tools (e.g., Google Analytics).
Advertising cookies: If you arrive at our site through a Google or Meta (Facebook/Instagram) ad, a tracking pixel may record that visit so we can measure the effectiveness of our advertising. This does not identify you personally unless you separately submit the contact form.
Health information: We do not collect medical or health information through this website. Any medical history, diagnosis, or treatment information is collected only in person at our hospital, as part of your clinical record, and is governed by standard medical confidentiality and applicable healthcare regulations — not by this website's contact form.
2. How We Use Your Information
We use the information collected through this website to:
- Respond to your enquiries and appointment requests
- Improve our website and services
- Measure and improve our advertising campaigns
- Comply with legal obligations, where applicable
We do not use website contact-form data to make automated decisions about your care.
3. Cookies
Our website uses cookies to remember preferences, understand how visitors use the site, and measure advertising performance. You can disable cookies through your browser settings; some website features may not work as intended if you do.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers who help us operate this website or run our advertising (e.g., hosting provider, Google, Meta), bound by their own privacy and data-processing terms
- Authorities, where required by law or a valid legal process
5. Data Security
We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain contact-form enquiries only for as long as needed to respond to you and for a reasonable period thereafter for record-keeping, unless a longer period is required by law.
7. Your Rights
Under the Digital Personal Data Protection Act, 2023 and other applicable Indian law, you have the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information you have submitted through this website
- Withdraw consent to marketing communications at any time
To exercise any of these rights, contact us using the details in Section 10 below.
8. Children's Privacy
This website is not directed at children under 18, and we do not knowingly collect personal information from children through the website.
9. Changes to This Policy
We may update this policy from time to time. The "Effective date" above will reflect the most recent revision. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Mokashi Nursing Home
Yojana CHS, near Malhar Cinema, Prashant Nagar, Naupada, Thane West, Thane, Maharashtra 400602
Phone: 022 25336708
Email: mokashinursinghome@gmail.com